Pacific Electric is a 750-capacity music venue where fans and artists come together to share in an electrifying moment – a ‘lightning in a bottle’ type entertainment experience. Set in a historic warehouse, it pairs the raw energy of live performance with refined hospitality and thoughtful design and will act as a cultural conduit where local creatives and global talent intersect. This venue is adjacent to two hospitality concepts, each with their own unique brand identities.
About The Role
The Venue Manager is responsible for the daily operation and performance of the venue, ensuring events are executed smoothly and both guests and artists have a consistently excellent experience. Reporting to the Senior General Manager, this role leads the venue team, oversees all aspects of event delivery, and maintains high operational standards across hospitality, production, staffing, and compliance. The Venue Manager serves as acting GM in their absence, supporting team coordination and real-time decision-making across departments. The role is slated for a late summer/early fall start.
Responsibilities
Venue Operations & Leadership
- Oversee daily venue operations, including scheduling, staffing, and maintenance.
- Lead the front-of-house team and ensure smooth transitions between events.
- Act as General Manager when needed, with cross-departmental decision-making authority.
Event Advancement & Execution
- Advance all shows, coordinating with promoters, artists, and vendors.
- Ensure technical, hospitality, and operational needs are handled in advance.
- Collaborate with production, F&B, ticketing, and security to deliver seamless events.
Artist Hospitality & Experience
- Manage all aspects of artist hospitality, including dressing room setup and rider fulfillment.
- Maintain strong relationships with tour managers, artists, and promoters.
Team Development & Staffing
- Support hiring, onboarding, and training of venue operations staff.
- Provide clear, day-to-day supervision and coaching.
- Help shape a team culture aligned with Pacific Electric’s values.
F&B Oversight, Guest Experience & Compliance
- Oversee F&B service during events, ensuring speed, quality, and presentation.
- Stay visible during shows to address service or guest issues as they arise.
- Ensure compliance with all venue licensing, health, and safety regulations.
Qualifications & Prerequisites
- 3–5 years of venue operations or live event management experience.
- Strong understanding of show advancing, hospitality, and event execution.
- Experience managing teams in fast-paced service environments.
- Familiarity with venue systems including ticketing, POS, and scheduling software.
- Ability to lead cross-functional teams and respond quickly to operational issues.
- Comfortable working nights, weekends, and holidays as needed.
- Strong communication and interpersonal skills, especially under pressure.
- Passion for live music and delivering exceptional guest and artist experiences.
Annual Salary
$87,500-$92,500
EQUAL OPPORTUNITY EMPLOYMENT
We are proud to be an equal opportunity employer at tvg. We celebrate diversity and are committed to creating an inclusive environment for all employees.